3. PATIENT RELATION PROGRAM
The Patient Relation Program exists to enhance
and promote the therapeutic relationship
between physiotherapists and patients by
providing education and resources to assist
both groups.
4. The Patient Relations Committee also ensures
that resources, advice, training and supports
are available to prevent the abuse of patients.
5. WHAT PHYSIOTHERAPISTS DO?
Physiotherapists assess, treat and prevent
physical problems, injuries and pain, to restore
movement, function and health status.
6. When you see a physiotherapist you can expect
that he/she will do the following:
Carry out an assessment of your condition
Review and discuss the assessment findings
with you.
Develop a plan for your treatment that will meet
your needs and goals.
Obtain your consent for the treatment .
7. Regularly measure your progress and make
adjustments to the treatment as needed.
Provide advice and education regarding your
condition.
Keep a record of the care provided.
Collaborate with others as appropriate
8. ASSESSMENT AND TREATMENT
Physiotherapy assessment and treatment is
often hands-on and usually involves touching.
Some of the techniques that a physiotherapist
might use include:
manual therapy
exercise instruction,
Electrotherapy
9. You may be asked to remove some of your
clothing to allow the physiotherapist to see your
muscles, joints, posture, movement etc.
The physiotherapist will allow you privacy to
change your clothes and provide you with a
way to cover yourself if necessary.
The physiotherapist may also need to feel
how your muscles and body parts move. The
use of touch is a part of physiotherapy.
10. IMPORTANCE
The relationship between physiotherapist and
patient is very important in the outcome of
treatment, affecting both pain and disability
11. The aim of this topic is to review the evidence
for the effects of the interaction. It include
different models like :
The quality of communication and patient
education.
compliance and adherence to a treatment
programmed.
Self-efficacy or the patient's perception of control
over the problem and ability to cope.
The principles of operant conditioning in
influencing pain behavior.
12. PERFORMANCE EXPECTATIONS
Physiotherapists demonstrate the Standard by:
Understanding the difference between a
therapeutic relationship and a personal
relationship with a patient
The components that characterize the
difference:
Power
Trust
Respect
Personal Closeness
13. Accepting the responsibility for always
managing the patient-therapist relationship by:
continuously self-evaluating their conduct
and correcting
any inappropriate comments.
behaviors or attitudes.
recognizing the signs in an interaction
with a patient .
14. Recognizing that the treatment of a partner
or family member may constitute a conflict
of interest and should only occur after other
options have been explored or are
unavailable.
In all other circumstances, avoid yourself
from entering into a close personal
relationship with a patient, a patient’s
partner or family member while the patient
is receiving physiotherapy treatment.
15. The physiotherapist is reasonably satisfied that
the power differential inherent in a therapeutic
relationship no longer exists and the
physiotherapist reasonably believes the patient
is not dependent on him/her.